Omdia Provides Recommendations to IT Decision-makers

Omdia, the research arm of Informa Tech, recently released its report, “COVID-19 Market Impact on Cloud and Data Center: Recommendations for IT Decision-makers. Led by Cliff Grossner, Sr. Director Research for Omdia’s Cloud and Data Center Research Practice, the report looks in depth at the impact of COVID-19 and gives concrete advice based on the latest data.

Here are recommendations for IT decision-makers in the enterprise and cloud services industry.


  • Accelerate cloud services adoption plans. The agility and rapid response needed to keep the business operational during times when employees must change work patterns can be significantly improved when essential services are delivered from the cloud. Key use cases are automation, remote operations, disaster recovery, and Virtual Desktop Services. Key connectivity technologies include SD-WAN for cloud on-ramp.
  • Invest in remote working for the long term. The pendulum has swung far to acceptance for remote work, and the equipment spend to outfit remote workers at home. Budgets need to be revised for the long term as the new normal includes as accelerated remote workforce with increased equipment and services supplied in the home, and a potential to trim spend in offices. Key technologies for connectivity include SD-WAN and Application Delivery.
  • Invest in automation and disaster recovery. The need for unattended running though automation software and remote mote monitoring has been made apparent by Covid-19 and will become a new norm for operating DCs for business continuity. Additional investments in DR should include testing of the DR plan and evaluation of cloud services focused on solving this problem. DR now includes the case where employees care sheltered in place and cannot travel to work locations.
  • Do not rule out delaying nonessential projects for 12 months. The long term effects of Covid -19 in permanent shifts in business operations is still being assessed along with the potential for a global economic slowdown that is likely to last three years: 1.5 years to vaccine and 1.5 years post vaccine for habits and new business birthed to replace those that could not survive. 
  • Accelerate edge computing deployments. New technologies will be needed to support remote workers and automated operations and could be candidates to benefit from low cost of capital. This will likely include additional edge located sensors collecting more data and compute capacity to process the data. It is easy to image an acceleration of edge computing deployments.

Cloud Service Providers

  • Ensure additional redundancy in supply chain. There will be increased demand for services that could exhaust existing IT infrastructure and trigger the need to rapidly expand capacity. Potential delays due to single source strategies should be avoided.
  • Have minimal reliance on a single person. Disruptions due to lose of staff at a location must be avoided, remote operations capabilities should be in place at all critical facilities. 
  • Increase data storage capacity. We can expect a jump in data being stored in CSP DCs to support remote work, especially file sharing and disaster recovery. As CSPs become more integrated with critical business processes of their clients, there will be additional need for cold storage due to compliance regulations.
  • Revisit PoP capacity for remote work. We can expect an increase in bandwidth at points for presence due to remote work and connectivity to cloud services such as gaming as people not able to work search for leisure activities.
  • Prepare for demand surge for edge hardware. As organizations lay in solutions for automation and remote operations, they will have to deploy equipment and services that enable this new mode of operation. CSPs that offer edge related services should prepare for an increase in demand.